We are halfway through the first quarter of 2018 and if you are an entrepreneur we are sure you want to end this quarter and the rest of the year with a bang. One way you can achieve this is by taking advantage of key business trends and concepts that will make your business year a fruitful one for both you and your customers. Our Westchester Limo Service has done its homework and compiled three of the most crucial business trends that will guarantee success this year.

Artificial Intelligence

Artificial intelligence was previously thought to be territory for large tech establishments with huge amounts of customer data. However, as technology continues to advance, Artificial Intelligence has become accessible to small businesses through arbiter tools. In 2018, to give your business a competitive edge, we recommend that you embrace Artificial Intelligence and leverage it to automate basic administrative tasks and unlock insights, which will boost the efficiency and relevance of your business in the market. According to a study conducted by business and financial software company, Intuit, over 80 percent of businesses believe that the Artificial Intelligence-driven automation technology will have a positive impact on businesses in 2018 and beyond. Therefore, as you plan for the rest of the year, consider incorporating Artificial Intelligence arbiter tools to ensure that you and your business are not left behind in an exponentially growing technological environment.

Customer Service

Megastores and chain stores are currently some of the most dominant forces in the business world.  Numerous small businesses have over the years been taken over by the ever-growing megastores and chain stores. However, small businesses that have survived did so because of one reason: customer service. It is impossible for small businesses to compete with these colossal businesses because they cannot match their economies of scale and buying power. Nonetheless, the giant players lack the personal touch of small businesses when it comes to customer service and this is what you should leverage as a small business owner. This year, place less emphasis on competing with the prices set by megastores and chain stores and invest more in your customer service to promote customer loyalty and stay competitive in an environment where small businesses tend to be disadvantaged.

Cashless Payments

The transition to become a cashless society has gradually been on the rise since the introduction of credit cards in the late 90s, and the trend doesn’t seem to be slowing down. Turning your establishment into a cashless business is a great move because it not only creates a safer business environment for you, but it also streamlines book-keeping and gives your clients more payment options. Fortunately, these advanced payment methods are constantly getting easier to incorporate. From QuickBooks Go Payment to Apple Pay, you now have a myriad of options if you want to transform your business into a cashless one. Keep up with the times and keep your business competitive by offering your clients diverse options when it comes to making payments.

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